FREQUENTLY ASKED QUESTIONS 


Where are the Rooms? We are next to Dhoby Ghaut MRT (Exit B):  3 minutes walk


Captivate Escape Rooms, Singapore Shopping Centre, #06-28, 190 Clemenceau Avenue


Click the button below to Book Now:






Opening Hours: 

11:15am to 9:30pm daily. Sunday to Friday 

1015am to 9:30pm Saturday


Contact Us: Please Email us at contact@captivateescaperooms.com 


For Corporate bookings and questions please call 918 22552 from 11:15am to 4:30pm Monday to Friday.


For all other questions please call 683 70870 from 11:15am to 9pm daily.


Do you accept Corporate or group Bookings? We do. You can book multiple room sessions through this website.

Or you can find more information about group bookings on the Corporate Team Building page or by emailing:


contact@captivateescaperooms.com 

For Corporate bookings and questions please call 918 22552 from 11:15am to 4:30pm Monday to Friday.


How much do the rooms cost?
Monday to Thursday: S$ 22 each; Friday to Sunday & Public Holidays: S$ 25 each


Can I bring extra people on the day (who haven’t  booked via the website)? Feel free to bring extra people along, Just pay for their booking on arrival.


Is there an age limit? You must be 12 or over to enter the escape rooms without an adult. Under 12 year olds must have one adult in the Escape Room.


How can I pay? You can book on the "Book Online" page on this website and pay at the venue with cash or NETS. 

 

How many people can I bring? We cater for up to 68 people per session and recommend between 2 to 12 people per room.


When do I need to arrive and how long does the whole experience take? Please arrive ten minutes in advance of your booking time to register. The whole experience will take about 90 minutes.

Do you sell gift vouchers? Yes, you can purchase SISTIC tickets valid for 3 months.


What if I get stuck on a puzzle?  A Captivate Escape Consultant will monitor your progress via a camera and are ready to help if needed.


What do I need to bring?  You may want to wear comfortable clothing. We provide free lockers. Please note that your cannot take phones, valuables, pens, food or drinks into the rooms.

Is there Wheelchair Access? Yes we have wheelchair access for three of our rooms: Black Out, Elixir and Kellar's Magic Emporium.





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